Final Grade Appeals

Final Grade Appeal Procedure

The purpose of the Final Grade Appeal process is to provide students with a process to appeal their Final Grade.

The Final Grade Appeal process should be used only when the student believes that the final course grade assigned is incorrect.  A Final Grade Appeal is not applicable if one of the following applies:

  • Challenging a grade on an individual assignment unless it directly affects the final grade

  • The student disagrees with the faculty member's determination of mastery

  • A grade penalty was assigned due to an Academic Integrity violation

If any of the above apply the submitted appeal will not be moved to Step 1 of the Final Grade Appeal process.

Grade appeals must be based on problems of process and not on differences in judgment or opinion concerning academic performance. The burden of proof rests on the student to demonstrate that one or more of the following occurred:

  • The grade has been assigned on the basis of something other than performance in the course.

  •  Standards utilized in the determination of the student’s grade are more exacting or demanding than those applied to other students.

  •  An error was made in calculating the grade.

  •  The grade is based upon standards that are significant, unannounced, and unreasonable departures from those articulated in the course description or syllabus distributed at the beginning of the course.  

Note: Grade appeals or other complaints based on charges of discrimination or sexual harassment should be submitted to a Title IX Coordinator or other office, pursuant to other University policies and procedures.

Steps to Follow

STEP 1:  STUDENT COMPLETES THE FINAL GRADE APPEAL FORM. 

The student submits the Final Grade Appeal form

  • Form is due within three (3) business days of the start of the following semester/session.
  • Form is routed to Academic Operations and reviewed to ensure all necessary information is present. 
  • Once the form has been reviewed it will be sent to the instructor of the course and the student will be notified when this occurs.
  • The Instructor will note his or her decision and rationale on the Final Grade Appeal form and this information will be communicated to the student within 10 business days of the instructor receiving the appeal. 
STEP 2:   REVIEW BY DEPARTMENT CHAIR

If the student and instructor are unable to reach a resolution, the student may attempt Step 2. 

 To progress to Step 2,  the student must:

  • Submit a detailed written statement and additional documentation to support the grounds of the appeal
  • To the Director of Academic Operations (academicoperations@davenport.edu)

  • Within 10 business days of the Instructor’s denial.  

The Director of Academic Operations will review the Step 2 submission to ensure it meets the requirements to move forward.  If approved, the Final Grade Appeal will be reviewed by the Department Chair for the course and the student will be notified when this occurs.  At the discretion of the University, students may be invited to present their appeal in person. The Department Chair will note his or her decision and rationale on the Final Grade Appeal form and this information will be communicated to the student within 10 business days of the Department Chair receiving the appeal. .  

STEP 3:  STUDENT FACULTY RELATIONS COMMITTEE (SFRC)

If the issue is not resolved to the student’s satisfaction in Step 2, the student may attempt Step 3.  

To progress to Step 3, the student must submit:

  • Information that has not previously been considered as a part of the appeal or additional documentation demonstrating why the decision reached by the Department Chair was in error
  • To the Director of Academic Operations (academicoperations@davenport.edu)

  • Within 10 business days of the Department Chair's decision.  

The Director of Academic Operations will review the Step 3 submission to ensure it meets the requirements to move forward.  If approved, the Director of Academic Operations, will establish a review committee made up of a student, a faculty member, and a department chair or associate department chair. The Director of Academic Operations will forward all written documentation, including the Appeal Form, to the review committee, copy the student, and Department Chair from Step 2.

The student will be invited to present to the review committee at a specific date and time.  The Department Chair from step 2 will be invited to present to the committee separate from the student. If the student accepts the invitation, the student must make arrangements to attend at the given time. If the student does not attend the process will continue without his/her presence. The student may bring one advocate (who will have no speaking role) into the meeting. The review committee will note their decision and rationale on the Final Grade Appeal form and this information will be communicated to the student within 10 business days of the committee meeting. The decision of the SFRC is final.