Final Grade Appeal Procedure
The purpose of the Final Grade Appeal process is to provide students with a process to appeal their Final Grade. The Final Grade Appeal process should be used only when the student believes that the final course grade assigned is incorrect. A Final Grade Appeal is not applicable if one of the following applies:
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Challenging a grade on an individual assignment unless it directly affects the final letter grade
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The student disagrees with the faculty grading
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A grade penalty was assigned due to an Academic Integrity violation
Note: Grade appeals or other complaints based on charges of discrimination or sexual harassment should be submitted to a Title IX Coordinator or other office, pursuant to other University policies and procedures.
The Final Grade Appeal Process Consists of an Initial Appeal, review to go to a Second Appeal, and a Second Appeal, if necessary
Initial Appeal: Student completes Initial Final Grade Appeal form
- Form is due no later than 11:59 pm EST on the fifth (5th) business day after final grades are due per the Academic Calendar or after an incomplete deadline
- Form is routed to the instructor of the class in which the grade is being appealed.
- Instructor and student discuss the grade
- Discussions may be in writing, on the phone, virtual meeting, or in person but a summary of conversation must be added to the form
- The student has the right to suggest a preferred method for the discussion but it is the student's responsibility to contact the instructor should a meeting be preferred
- Instructor and student discuss the grade
- After the discussion, the Instructor will note his or her decision and rationale on the Initial Final Grade Appeal form and this information will be communicated to the student within five (5) business days of the instructor receiving the appeal.
Review of Second Appeal
If the initial appeal is denied, the student may submit a Second Appeal to be reviewed by a committee. The burden of proof rests on the student to demonstrate that one or more of the following occurred:
- An error was made in calculating the grade.
- The grade has been assigned on the basis of something other than performance in the course.
- The grade is based upon standards that are significant, unannounced, and unreasonable departures from those articulated in the course description, syllabus, rubric, or any official course documents
To begin the Second Appeal student submits the Second Final Grade Appeal form
- Form is due no later than 11:59 pm EST on the fifth (5th) business day after the date recorded on instructors decision in the Initial Appeal
- All submissions must include the decision sheet from the initial appeal
- The Director of Academic Operations will establish a review committee made up of :
- Instructor not associated with the student
- Instructors Department Chair
- A Department Chair not associated with the student
The Second Appeal committee will review and vote to determine if the appeal meets all the criteria for a hearing to be held. The Second Appeal committee will notify the student and instructor of their decision, including rationale. The decision of the Second Appeal committee is final.
Second Appeal: Committee
If the Second Final Grade Appeal is approved for a hearing the Final Grade Appeal (FGA) committee will be notified. The FGA is a standing committee made up of
- A staff member from compliance or other department able to represent process compliance for the university
- Associate Dean or Dean from the college of the course being appealed
- Student who has no association with the student who is appealing
The student who is appealing can elect to present their case virtually, in-person, or in writing to the FGA committee. If a virtual or in-person meeting is selected the committee will set a specific date and time. The meeting will be recorded or documented, as appropriate, and made part of the final grade appeal record. If the student does not attend the process will continue without his/her presence. The student may bring one advocate (who will have no speaking role) if a meeting is selected.
The instructor and/or Associate Department Chair or Department Chair will be invited to present, separately from the student, virtually, in-person, or in writing to the FGA committee by a due date or on a specific date and time. The FGA committee will note their decision and rationale on the Second Appeal form and this information will be communicated to the student and instructor within five (5) business days of the committee meeting. The decision of the FGA committee is final. Director of Academic Operations facilitates the decision of the FGC and consults with all applicable departments.
Appeal Process for courses before Fall 2023
Steps to Follow
STEP 1: STUDENT COMPLETES THE FINAL GRADE APPEAL FORM.
The student submits the Final Grade Appeal form
- Form is due within three (3) business days of the start of the following semester/session.
- Form is routed to Academic Operations and reviewed to ensure all necessary information is present.
- Once the form has been reviewed it will be sent to the instructor of the course and the student will be notified when this occurs.
- The Instructor will note his or her decision and rationale on the Final Grade Appeal form and this information will be communicated to the student within 10 business days of the instructor receiving the appeal.
STEP 2: REVIEW BY DEPARTMENT CHAIR
If the student and instructor are unable to reach a resolution, the student may attempt Step 2.
To progress to Step 2, the student must:
- Submit a detailed written statement and additional documentation to support the grounds of the appeal
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To the Director of Academic Operations (academicoperations@davenport.edu)
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Within 10 business days of the Instructor’s denial.
The Director of Academic Operations will review the Step 2 submission to ensure it meets the requirements to move forward. If approved, the Final Grade Appeal will be reviewed by the Department Chair for the course and the student will be notified when this occurs. At the discretion of the University, students may be invited to present their appeal in person. The Department Chair will note his or her decision and rationale on the Final Grade Appeal form and this information will be communicated to the student within 10 business days of the Department Chair receiving the appeal. .
STEP 3: STUDENT FACULTY RELATIONS COMMITTEE (SFRC)
If the issue is not resolved to the student’s satisfaction in Step 2, the student may attempt Step 3.
To progress to Step 3, the student must submit:
- Information that has not previously been considered as a part of the appeal or additional documentation demonstrating why the decision reached by the Department Chair was in error
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To the Director of Academic Operations (academicoperations@davenport.edu)
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Within 10 business days of the Department Chair's decision.
The Director of Academic Operations will review the Step 3 submission to ensure it meets the requirements to move forward. If approved, the Director of Academic Operations, will establish a review committee made up of a student, a faculty member, and a department chair or associate department chair. The Director of Academic Operations will forward all written documentation, including the Appeal Form, to the review committee, copy the student, and Department Chair from Step 2.
The student will be invited to present to the review committee at a specific date and time. The Department Chair from step 2 will be invited to present to the committee separate from the student. If the student accepts the invitation, the student must make arrangements to attend at the given time. If the student does not attend the process will continue without his/her presence. The student may bring one advocate (who will have no speaking role) into the meeting. The review committee will note their decision and rationale on the Final Grade Appeal form and this information will be communicated to the student within 10 business days of the committee meeting. The decision of the SFRC is final.