As part of the Information Technology Services (ITS) team, we are here to help you with your technology concerns and challenges in the most efficient and effective manner. We use a variety of tools and processes to diagnose and solve your issues, and our team members cover many areas of expertise.

ITS Services

Get familiar with the software you will be using as a DU student!

Staff and Faculty

Helpful links for faculty and staff to learn about the software they interact with.


Quick Links for our most common questions.

Our Support Team
Cherie Lee

Senior Support Technician
David Kauffman

Senior Support Technician
Casey Spencer

Senior Support Technician
Matin Jalilov
Matin Jalilov

Customer Support Technician
Travis McBurney

Customer Support Technician
Sean Hannah

Customer Support Technician
Contact Us

Hours of Operation

Monday - Friday: 7:00 a.m. - 10:00 p.m.  |  Saturday: 8:00 a.m. - 4:00 p.m.  |  Sunday: 12:00 p.m. (Noon) - 8 p.m.

For Student Tech Support Call: 1-877-899-1499

Faculty and Staff Call:
Ext. 1212 or 800-322-3984

Submit A Ticket
Use this form to submit a Support Ticket! Please use your primary email address or a leave phone number in the comment section.


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