Refunds/ Panther One Cards

Student Refunds

Disbursement occurs when your lender sends the loan funds to Davenport University. Excess financial aid (refund) occurs if your total financial aid disbursement exceeds the charges on your student account.

When are refunds processed?

It can take up to 14 days for Accounts Receivable to process a credit balance (refund) after your financial aid is disbursed to your account. Davenport is required to perform an audit of each student account prior to sending excess financial aid. Credit balances (refunds) are processed on Wednesdays and Fridays.  Refunds processed are sent to your selected refund preference and can take 24-48 hours for funds to be deposited. 

Davenport University delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc.  Visit this link for more information: https://bankmobiledisbursements.com/refundchoicesid/.

THE FOLLOWING MUST BE CURRENT TO RECEIVE YOUR REFUND SELECTION AND PANTHER ONECARD:

  • Current address is up to date and complete
  • Classes have been accepted

Note: Contact your Advisor if you have not yet received your Refund Selection Kit and Panther OneCard.


Panther OneCard

Panther OneCards are mailed to the student’s mailing address approximately one week prior to classes starting.  If you have not received your Panther OneCard, please contact your advisor.

Lost or Misplaced Panther OneCards

If you have lost your Panther OneCard, contact your advisor or BankMobile Disbursements at (1-866-663-2228) to have a new card ordered.  There is a $35 non-refundable replacement fee that must be paid directly to BankMobile Disbursements.

If you have not yet activated your Panther OneCard, please Activate it now.


Parent PLUS Refunds

Parents PLUS refunds will be processed via check. Students are able to receive the Parent PLUS refund and must contact a Financial Aid Counselor for more information.


Withdrawal Policy for Tuition Refunds

If you have not dropped or withdrawn from any of your courses, you are eligible to receive the credit balance (refund).  If you have dropped or withdrawn from some of your courses or stopped attending your classes, there may be a required adjustment in your financial aid. Students are responsible for all remaining charges on their account. Please be sure to check Important Dates/Deadlines to avoid drops and fees!

Monday Class Starts

15 & 12 Week Semesters 15 & 12 Week Semesters 10 & 7 Week Sessions 10 & 7 Week Sessions
  Charge % Refund% Charge% Refund%
Prior to the first day of the start of the class/session 0 100  0 100 
Between the 1st and 5th day of the start of the class/session 10 90  10  90
From the 6th through the 12th day of the start of the class/session 50 50  50  50
From the 13th through the 19th day of the start of the class/session 75 25  100  0
After the 19th day of the start of the class/session 100 0 N/A

N/A

 Other than Monday Class Starts

15 & 12 Week Semesters 15 & 12 Week Semesters 10 & 7 Week Sessions 10 & 7 Week Sessions
  Charge % Refund % Charge % Refund %
Prior to the first day of the start of the class/session 0 100 0 100
Between the 1st and 7th day of the start of the class/session 10 90 10 90
From the 8th through the 14th day of the start of the class/session 50 50 50 50
From the 15th through the 21st day of the start of the class/session 75 25 100 0
After the 21st day of the start of the class/session 100 0 N/A N/A

Your Refund is Important to us!

Refund questions? Contact us now.